Application performance

Application Performance

Travel sites are complicated architectures of different applications.

All used to supply customers with the right answer to their questions ensuring a quick and easy reservation process.
Availability data, flight rates, destination information, and so on are provided by different partners, more and more in a service-oriented architecture.

This means that a problem with the performance of just one application can have immediate effects on the reliability of your complete website, and prevent your customers from booking their holiday. In a competitive and transparent business like the travel industry, you cannot afford loosing clients because of performance issues.

UXinsight, the answer to your questions on application reliability

UXinsight supplies you with full visibility of the application flow, while incorporating response time, quality of service, and proof of delivery aspects. All based on real-user experience. What caused a transaction to fail? Was it a (Web) service, the network, or a server that wasn't able to process a request? Or, did someone just enter wrong information? And if so, what exactly was entered?